Login problems could be due to any of the following reasons. Please click on the text below that best reflects the error message being received:
The username or password entered does not exist
Either the username or the password being used is incorrect.
For instructions on how to change/reset your password or receive a reminder of your username, please click here.
You haven't checked the box "I am eligible and fit to play"
When you've entered your username and password, check the box "I am eligible and fit to play".
Once the check box has a tick displayed, click the "LOG IN" button.
You are already logged in
You are already connected to our server. This can occur if the software was previously exited incorrectly, i.e. your computer shuts down whilst logged into any 888 brands. For assistance, click here.
Establishing connection to the server
Connection may be temporarily unavailable. Please try again in a few minutes. Know more about connecting to the following brands:
For 888poker: Your software is out of date please reinstall
Your current software version is out-of-date.You will be prompted with a pop-up upon login, asking you to re-install. For more information click here.
Your account has been temporarily disabled
- You may have requested to close this account in the past. For instructions on how to reopen your account please click here.
or
- Your account may currently be disabled. Please check your emails to see if our Operations Department have contacted you recently.
or
- You may have requested a self-exclusion period which has yet to expire.