Connection problems could be due to several reasons, most common of which are:
1. A connection error has occurred or you have been temporarily disconnected from the server.
What to do:
- Try reconnecting after a few minutes.
2. Your computer is using a Proxy server.
What to do:
- Consult your Network Administrator, NSP (Network Service Provider) support service or use another connection.
- If you are running other internet applications while playing, this could interfere with the connection, we recommend closing all other applications, to ensure a stable stream of bandwidth.
Note: If the problem persists, please contact us via Live Chat or send us an email via our 'Contact us' form, and include a screenshot of the error message or screen your viewing when trying to connect.